1. Introduction

Ripley Minibus Company (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

2. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, phone number, email address, and postal address.
  • Booking Details: Pick-up and drop-off locations, travel dates, and passenger information.
  • Payment Information: If applicable, we collect payment details to process transactions securely.
  • Website Usage Data: IP address, browser type, and browsing behaviour on our website.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and manage bookings.
  • To communicate with you regarding your travel arrangements.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations.
  • For marketing purposes (only with your consent).

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Trusted partners who assist with bookings, payments, and service delivery.
  • Legal Authorities: When required by law or to protect our rights and customers.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. However, while we strive to secure your information, no online transmission is completely secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data (subject to legal obligations).
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us.

7. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can manage your cookie preferences via your browser settings.

8. Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Ripley Minibus Company
Phone: 07779 022909 | 01773 749451

We may update this Privacy Policy from time to time, and any changes will be posted on this page.